Shipping policy

Shipping Policy

Condor Coffee USA

Thank you for shopping with Condor Coffee! We are committed to delivering premium Ecuadorian coffee to our customers across the United States.

Order Processing

Orders are processed during regular business days, Monday through Friday, excluding federal holidays.

Processing times and estimated delivery dates may vary depending on product availability, order volume, and shipping destination.

Shipping Rates

  • FREE SHIPPING on orders of $50 or more to eligible U.S. destinations.

  • For orders below $50, shipping rates are calculated and displayed at checkout.

  • Any applicable shipping fees will be shown before completing your purchase.

Shipping and Delivery

We use reliable shipping carriers to deliver our products.

Delivery times vary depending on the destination, carrier operations, and other factors beyond our control.

Once your order has shipped, tracking information will be provided when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us with your order number and relevant details so our team can review the issue.

Contact Us

Condor Coffee USA
Operated by AEM Import & Distribution LLC

Website: https://condorcoffeeusa.com

Email: angel.erazo@aemimport.com